AI Customer Support Bot - MCP Server
by MCP-Mirror
This is a Model Context Protocol (MCP) server providing AI-powered customer support. It leverages Cursor AI and Glama.ai integration for real-time context fetching and response generation.
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What is AI Customer Support Bot - MCP Server?
The AI Customer Support Bot - MCP Server is a server application designed to provide AI-driven customer support capabilities. It uses the Model Context Protocol (MCP) to interact with other services, specifically Glama.ai for context retrieval and Cursor AI for generating responses to customer queries.
How to use AI Customer Support Bot - MCP Server?
To use the server, you need to install it following the provided instructions, configure the necessary API keys and database settings, and then run the app.py script. You can then interact with the server via its API endpoints, sending customer queries and receiving AI-generated responses. Authentication is required via the X-MCP-Auth header.
Key features of AI Customer Support Bot - MCP Server
Real-time context fetching from Glama.ai
AI-powered response generation with Cursor AI
Batch processing support
Priority queuing
Rate limiting
User interaction tracking
Health monitoring
MCP protocol compliance
Use cases of AI Customer Support Bot - MCP Server
Automated customer support
Handling frequently asked questions
Providing personalized responses based on context
Scaling customer support operations
Integrating AI into existing customer service workflows
FAQ from AI Customer Support Bot - MCP Server
What is MCP?
What is MCP?
MCP stands for Model Context Protocol. It's a protocol for communication between AI models and context providers.
What is Glama.ai used for?
What is Glama.ai used for?
Glama.ai is used for fetching real-time context relevant to the customer query.
What is Cursor AI used for?
What is Cursor AI used for?
Cursor AI is used for generating AI-powered responses based on the context fetched from Glama.ai.
How do I authenticate with the server?
How do I authenticate with the server?
You need to provide an authentication token in the X-MCP-Auth header for all MCP endpoints.
How do I handle errors?
How do I handle errors?
The server returns structured error responses with error codes and descriptions. Refer to the documentation for common error codes and their meanings.