Gorgias MCP Server

by mattcoatsworth

Business/CRM Integration Gorgias Helpdesk API Tickets Customers

An MCP server designed to interact with the Gorgias helpdesk API, providing tools and resources for managing tickets, customers, and other Gorgias functionality. It simplifies interactions with the Gorgias API.

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What is Gorgias MCP Server?

This is an MCP (Message Communication Protocol) server that acts as an intermediary between applications and the Gorgias helpdesk API. It provides a simplified interface for common Gorgias operations.

How to use Gorgias MCP Server?

To use this server, clone the repository, install dependencies using npm install, configure your Gorgias credentials in a .env file, and start the server with npm run dev. You can then test the server using the MCP Inspector with npm run inspect.

Key features of Gorgias MCP Server

Ticket Management (listing, getting, creating, adding messages)
Customer Management (listing, getting)
API Key and OAuth Authentication support
MCP Inspector integration for testing
Simplified Gorgias API interaction

Use cases of Gorgias MCP Server

Automating ticket creation and updates
Integrating Gorgias data with other applications
Building custom Gorgias integrations
Programmatically managing Gorgias customers

FAQ from Gorgias MCP Server

What is an MCP server?

An MCP server acts as an intermediary, simplifying communication between different applications or systems.

How do I authenticate with the Gorgias API?

You can authenticate using either an API key or an OAuth token, configured in the .env file.

What is the MCP Inspector?

The MCP Inspector is a web interface that allows you to test the available tools and resources of the server.

Can I create custom tools and resources?

Yes, the server can be extended with custom tools and resources to fit specific needs.

What are the available ticket operations?

The server supports listing, getting, creating, and adding messages to tickets.