MCP Server for Intercom
by raoulbia-ai
An MCP-compliant server for retrieving customer support tickets from Intercom. This tool enables AI assistants like Claude Desktop and Cline to access and analyze your Intercom support tickets.
Last updated: N/A
What is MCP Server for Intercom?
The MCP Server for Intercom is a tool that allows AI assistants to retrieve and analyze customer support tickets from Intercom. It acts as a bridge between Intercom and MCP-compliant AI assistants, providing a standardized way to access ticket data.
How to use MCP Server for Intercom?
To use the server, you need to install it via npm, set your Intercom API token as an environment variable, and then run the intercom-mcp command. For development, you can clone the repository, install dependencies, build the project, and run it in development mode using npm run dev. The README provides detailed instructions for both quick start and development setup.
Key features of MCP Server for Intercom
Retrieve all support tickets (open and closed) with full conversation history
Filter tickets by creation date
Pagination support for handling large volumes of tickets
Seamless integration with MCP-compliant AI assistants
Use cases of MCP Server for Intercom
Analyzing customer support trends
Identifying common customer issues
Improving support agent performance
Automating support workflows
FAQ from MCP Server for Intercom
What is MCP?
What is MCP?
MCP stands for Model Context Protocol. It's a standard for enabling AI assistants to interact with external tools and data sources.
How do I get an Intercom API token?
How do I get an Intercom API token?
You can obtain an Intercom API token from your Intercom account settings.
What date format is required for the API?
What date format is required for the API?
The API requires dates to be in DD/MM/YYYY format (e.g., 15/01/2025).
What is the maximum date range allowed for ticket retrieval?
What is the maximum date range allowed for ticket retrieval?
The date range for ticket retrieval must not exceed 7 days.
Is this project affiliated with Intercom?
Is this project affiliated with Intercom?
No, this project is an independent integration and is not affiliated with, officially connected to, or endorsed by Intercom Inc.