Zendesk API MCP Server
by mattcoatsworth
A comprehensive Model Context Protocol (MCP) server for interacting with the Zendesk API. This server provides tools and resources for managing Zendesk Support, Talk, Chat, and Guide products.
Last updated: N/A
What is Zendesk API MCP Server?
The Zendesk API MCP Server is a Node.js application that acts as a Model Context Protocol (MCP) server, providing a comprehensive interface for interacting with the Zendesk API. It allows developers to easily manage Zendesk Support, Talk, Chat, and Guide products through a standardized protocol.
How to use Zendesk API MCP Server?
To use the server, clone the repository, install dependencies using npm install, configure your Zendesk credentials in a .env file, and start the server using npm start or npm run dev. You can then test the server using the MCP Inspector with npm run inspect.
Key features of Zendesk API MCP Server
Complete coverage of Zendesk API functionality
Tools for managing tickets, users, organizations, and more
Resources for accessing Zendesk API documentation
Secure authentication with Zendesk API tokens
Use cases of Zendesk API MCP Server
Automating Zendesk ticket management
Integrating Zendesk data with other systems
Building custom Zendesk applications
Simplifying Zendesk API interactions
FAQ from Zendesk API MCP Server
What is MCP?
What is MCP?
MCP stands for Model Context Protocol. It's a way for applications to interact with each other in a standardized way.
What Zendesk products are supported?
What Zendesk products are supported?
The server supports Zendesk Support, Talk, Chat, and Guide.
What are the prerequisites for running the server?
What are the prerequisites for running the server?
You need Node.js 14 or higher and a Zendesk account with API access.
How do I authenticate with the Zendesk API?
How do I authenticate with the Zendesk API?
You authenticate using your Zendesk email and API token, which are configured in the .env file.
What kind of operations can I perform?
What kind of operations can I perform?
You can perform CRUD (Create, Read, Update, Delete) operations on tickets, users, organizations, groups, macros, views, triggers, automations, search, help center articles, talk stats, and chat conversations.