GitHub Support Assistant logo

GitHub Support Assistant

by Jake-Mok-Nelson

An MCP server designed to assist support engineers by finding similar GitHub issues, thus accelerating the troubleshooting process. It integrates with Claude to provide seamless support.

View on GitHub

Last updated: N/A

GitHub Support Assistant

An MCP server that helps support engineers find similar GitHub issues to speed up troubleshooting.

Setup

  1. Install dependencies:
npm install
  1. Set your GitHub token as an environment variable:
export GITHUB_TOKEN=your_github_personal_access_token
  1. Build the server:
npm run build
Integrating with Claude:

Update the claude desktop configuration, e.g. code ~/Library/Application\ Support/Claude/claude_desktop_config.json

Update it to include the full path that this repository was cloned to:

{
    "mcpServers": {
        "find-similar-github-issues": {
            "command": "node",
            "args": [
                "/Users/<repo_path>/build/index.js"
            ]
        }
    }
}

Features

  • Searches for similar issues in a GitHub repository based on issue description
  • Calculates similarity scores to rank results
  • Returns formatted issue details with links

Usage

The server provides one tool:

find-similar-issues

Finds GitHub issues similar to a given description.

Parameters:

  • owner: GitHub repository owner/organization
  • repo: GitHub repository name
  • issueDescription: Description of the issue to find similar ones for
  • maxResults: Maximum number of similar issues to return (default: 5)

Implementation Notes

This implementation uses a simple Jaccard similarity coefficient to compare text. For production use, consider implementing more sophisticated NLP techniques for better similarity matching.